Product Information

Are your prices the lowest on the internet?

The short answer is probably not. There are many companies that claim to be the cheapest, but they're probably not either.

We always aim to offer highly competitive pricing together with an equally high level of service. And we're not a "here today, gone tomorrow" internet retailer. We ship over 10,000 products in an average month and have a physical stock holding worth around £450,000 at any one time. Together with a next working day couriered delivery service on all orders and the expertise of our sales staff, you'll be hard-pressed to find a more knowledgeable or reliable retailer on the internet.

What is a remanufactured toner cartridge?

A remanufactured toner cartridge is a used cartridge that has been completely re-built. That includes pre-testing of the empty cartridge, complete disassembly and cleaning of all components, removal of any waste toner, replacing key components with new ones, and re-filling the cartridge with toner powder.

What's the difference between remanufactured, refilled, and original (OEM) products?

OEM stands for Original Equipment Manufacturer. Such cartridges are made for the OEM's own branded printer. Whilst of a high quality, they tend to be overpriced.

Refilled cartridges, also known as "drill and fill" cartridges have simply been refilled with a fresh supply of toner powder. No components are replaced in such a product which generally results in poor quality results and poor reliability.

Remanufactured cartridges make use of an empty cartridge or cartridge case but contain new components, which if done properly, should not give you a result which is any different to an OEM cartridge.

I've used remanufactured toners in the past and have not been happy with the quality

What must be remembered is that a "remanufactured" toner is not a brand like HP or Canon. The performance of a remanufactured cartridge depends wholly on who has performed the remanufacturing and what materials they've used. Our brand of remanufactured toner, Emstar™ is the most popular in Europe. We have a reputation for the highest standards in all that we do. The vast majority of people that use our products can't distinguish a difference in quality between it and OEM cartridges.

I can't find my printer/cartridge using the search feature on your site

If you're having difficulty finding the right product, contact us on 0800 849 8090 or email us at sales@cartridgestockroom.co.uk and a member of our sales team will be happy to help you.